Last updated: July 21, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the websites at www.allenprograms.com and www.allenballoons.com (together, the “Service”), operated by Edwin F. Allen Associates, Inc. (“Allen Associates,” “we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
You must be at least 18 years of age to use the transactional features of the Service, to place orders, and to opt in to our text messaging program. By using the Service, you represent that you are 18 or older and that the information you provide is accurate and complete.
You agree to use the Service only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Service. You agree not to interfere with the security of the Service, attempt to gain unauthorized access to any systems, or use the Service to transmit harmful or unlawful content.
Allen Associates provides specialty beverage and concession food programs, equipment, and related services. Product descriptions, program details, pricing, and availability are subject to change without notice. We reserve the right to refuse or cancel any order, and to correct any errors, inaccuracies, or omissions, at any time.
The Service and its original content, features, and functionality, including text, graphics, logos, and images, are and will remain the property of Allen Associates and its licensors, and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any part of the Service without our prior written permission.
The Service may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party sites, and we encourage you to review their terms and privacy policies.
By providing your mobile phone number and opting in, you agree to receive text (SMS) messages from Allen Associates. The following terms apply to our SMS program.
Our SMS program sends messages related to your account and your relationship with us. Depending on how you interact with us, messages may include account notifications, responses to your questions and requests, order and delivery updates, service and appointment reminders, and occasional informational messages or offers you have asked to receive.
You can opt in to SMS messages by providing your mobile number and giving your consent through one of our online forms, during a phone or in-person conversation with our team, or by texting us directly. Consent to receive text messages is not a condition of purchasing any goods or services. You must be at least 18 years old to opt in.
Message frequency varies based on your account activity and your interactions with us. Message and data rates may apply. For questions about your plan, contact your wireless provider.
You can cancel the SMS service at any time. Text STOP to cancel. After you send STOP, we will confirm your unsubscribe via SMS, and you will no longer receive messages from us. To rejoin, sign up again as you did initially.
If you experience any issues, reply HELP or contact us at 585-244-5104.
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless carrier and is not guaranteed.
For privacy-related inquiries, please see our Privacy Policy.
The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, Allen Associates and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Service, even if we have been advised of the possibility of such damages.
You agree to indemnify and hold harmless Allen Associates and its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your use of the Service or your violation of these Terms.
These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms will be subject to the jurisdiction of the courts located in New York.
We may update these Terms from time to time. We will post the updated Terms on this page and update the “Last updated” date above. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.
If you have any questions about these Terms, you can contact us: